Job Title: Area Manager – Operations and Quality Control
Company: Office Pride Commercial Cleaning Services
Location: Office Pride Richmond/Sandston
Compensation: $50k - $55k base salary plus a performance-based bonus program (Managers boost their annual earnings by an additional $5,000–$12,000 through a performance-driven structure, combining KPI bonuses—focused on budgets, quality and retention—with commission-based revenue growth. Your results directly drive your earning potential.)
Employment Type: Full-time (Evenings, weekends, early mornings and holidays as required)
About the Role
We are a growing commercial cleaning company looking for a reliable, hands-on Area Manager with an unyielding work ethic to lead our operations. This is a field-based role—not a desk job—requiring you to actively inspect sites, train staff, and ensure exceptional quality every night. We need a leader who isn't afraid to get their hands dirty to get the job done. This role requires a dedicated professional willing to work a flexible schedule—including evenings, weekends, and early mornings—to meet high-quality standards and workload.
Key Responsibilities
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Team Leadership: Supervise, train, and mentor a diverse team of cleaning professionals across multiple locations.
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Quality Control: Conduct regular site inspections to ensure all facilities meet or exceed our strict cleanliness standards.
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Accountability: Manage employee schedules, monitor attendance, and resolve staffing shortages immediately by reallocating personnel or performing cleaning tasks yourself if necessary.
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Client Relations: Serve as the primary point of contact for property managers to resolve complaints and ensure total customer satisfaction.
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Operational Efficiency: Monitor inventory levels, maintain equipment, and manage labor budgets to ensure profitable operations.
What We’re Looking For
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Experience: 2–5 years of supervisory experience in janitorial services, hospitality, or facility management.
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Hands-on Mentality: A willingness to "get in the trenches" and help the team when needed.
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Problem-Solving: Proven ability to handle emergencies (no-shows, equipment failure) without constant supervision.
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Attention to Detail: An eagle eye for cleanliness and safety hazards.
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Requirements: A valid driver's license, reliable transportation, and the ability to pass a comprehensive background check.
Benefits
- Weekly Pay
- Paid Time Off
- Paid Holidays
- Use of Company Vehicle
- Cell Phone Stipend
- KPI bonuses
- Commission’s (upselling services)
- Christmas Bonus
We are an equal opportunity employer and all qualified applicants will receive
consideration for employment without regard to race, color, religion, sex,
national origin, disability status, protected veteran status, or any other
characteristic protected by law.
Office Pride Commercial Cleaning Services is one of the most respected full-service janitorial and commercial cleaning companies in the nation.
Built on a foundation of strong core values and a commitment to service excellence, our goals are to provide total customer satisfaction and a rewarding work environment for team members.
You will be applying for a job with an independently owned and operated Office Pride franchised business and not with Faith Franchising Company, Inc., the franchisor of the Office Pride system, or any of its affiliates. Each franchise handles all employment matters for their specific location. Office Pride® is an equal opportunity employer and considers applicants for all positions without regard to race, color, religion, creed, gender, national origin, age, disability, marital or veteran status, sexual orientation, or any other legally protected status.