Commercial Cleaning Team Lead
Office Pride Commercial Cleaning Services is one of the nation’s top commercial cleaning companies built on integrity, accountability, and growth from within. We are seeking a dependable and motivated Commercial Cleaning Team Lead to support our operations through training, coverage, quality assurance, and customer engagement.
This is a hands on leadership role. The Team Lead’s primary responsibilities are training employees, covering call ins, managing supplies, performing quality checks, supporting quarterly quality meetings, assisting with sales support, and maintaining strong engagement with both customers and employees. Cleaning duties are performed as needed and are not the primary function of this position.
This role offers growth opportunities within a stable and values driven company. Veterans are encouraged to apply. This position may also be a good fit for students seeking steady income to support tuition costs.
Primary responsibilities
- Train, coach, and support cleaning staff to ensure consistent performance and adherence to Office Pride standards
- Provide backup coverage for call ins and staffing gaps when required
- Pick up and drop off supplies as needed, including laundering and maintaining cleaning rags
- Perform regular quality checks at assigned accounts and address issues proactively
- Participate in and support quarterly quality meetings
- Assist with sales support activities including walk throughs and service follow up
- Maintain regular engagement with customers to ensure satisfaction and resolve concerns
- Maintain ongoing engagement with employees to support performance and retention
- Enforce Office Pride policies, procedures, safety standards, and dress code requirements
- Immediately report any safety or security concerns
- Complete required reports and documentation accurately and on time
- Perform other duties as assigned
Qualifications
- Previous experience in commercial cleaning or janitorial services required
- Demonstrated ability to train, coach, and support employees
- Proven reliability and flexibility, including the ability to cover call ins when needed
- Strong communication skills with the ability to interact professionally with customers, employees, and leadership
- Ability to perform quality checks, provide feedback, and participate in quarterly quality meetings
- Ability to manage supplies including pick up, drop off, and laundering of cleaning rags
- Comfortable supporting sales activities such as walk throughs and service follow up
- Strong organizational skills with attention to detail and follow through
- Ability to work independently and make sound decisions in the field
- Ability to adapt in a fast paced environment where priorities may change
- Ability to lift and carry up to 35 pounds
- Physically able to remain on your feet during a shift and perform bending, lifting, reaching, kneeling, and crouching
- Ability to communicate effectively in English
- Valid driver’s license and reliable transportation
- Ability to pass a criminal background check
Office Pride Commercial Cleaning Services is an equal opportunity employer. Interviews are being scheduled immediately.
Office Pride Commercial Cleaning Services is one of the most respected full-service janitorial and commercial cleaning companies in the nation.
Built on a foundation of strong core values and a commitment to service excellence, our goals are to provide total customer satisfaction and a rewarding work environment for team members.
You will be applying for a job with an independently owned and operated Office Pride franchised business and not with Faith Franchising Company, Inc., the franchisor of the Office Pride system, or any of its affiliates. Each franchise handles all employment matters for their specific location. Office Pride® is an equal opportunity employer and considers applicants for all positions without regard to race, color, religion, creed, gender, national origin, age, disability, marital or veteran status, sexual orientation, or any other legally protected status.