Office Pride of Houston-Montrose is looking to hire a hard-working, committed, and driven Operations Manager/General Manager.
This position includes a base salary plus 10%-20% commission of the net profit on new accounts/clients brought or acquired by the new Operations Manager. For example, if the net profit of a new account/client is $1000/month, the Operations Manager will keep $100-$200 of that monthly recurring profit. This only applies to accounts brought entirely by the Op Manager.
It will also include a 20% commission on any work that was upsold to current customers by the Operations Manager.
The Operations Manager/Area Manger will help maintain the smooth and efficient operations of the business.
Most of our accounts are located in Central Houston and sorrounding areas so living closer to Central Houston is preferred.
In Office Pride, we care about our team and offer flexible hours, a steady on-time paycheck every two weeks, among other benefits. What we ask in exchange is your reliability, professionalism, quality work, and customer care.
Essential Duties and Responsibilities
- Help set strategy under the Owners' leadership
- Communicate strategies to Area Managers/Supervisors
- Help with budgeting, inventory and sales
- Promote business culture and core values
- Educate, motivate, and hold team accountable
- Manage Supervisors/Area Managers and Team Leads
- Manage Timekeeping system
- Report daily and be in constant communication with Owners
- Attend staff meetings held weekly accounting for time, tasks complete, tasks yet to complete.
- Every and all aspects of managing the general operation of the business
- Work whatever hours necessary to perform the above duties and any other duties not listed but required for the business to be successful
- Comply with all safety policies and procedures relating to performance of tasks, use of products or supplies and incident reporting.
Skills and Competencies
- Detail oriented - pays attention to details at each customer’s location, with extra attention to any special requests.
- Friendly and Professional - able to deal with customers.
- Team player - ability to work within a team where members depend on each other to get work done.
- Self-starter - able to identify work that needs to be done and do it without being instructed to do so.
- Self-motivated - desire to learn, seek new challenges and take on additional responsibilities.
- Efficient - able to find the best and fastest way to get the work done without compromising quality.
Education, Certifications and/or Experience
- Management experience in the cleaning industry is required.
- Cleaning experience required.
- Experience using Office 365 programs (excel, word) is required.
- Experience writing formal/professional emails is required.
Language Skills
- MUST have the ability to speak and write English fluently and relay information between the team, customers and office staff
- MUST have the ability to speak and write Spanish fluently and relay information between the team, customers and office staff
Work Environment
- Physical demands include walking and standing, climbing, bending, kneeling to clean floors by hand, push and pull objects, lift and move objects, repetitive bending and lifting, and repetitive arm movements.
- Travel to/from customer’s business location is required.
- A vehicle is required
- Uniforms must be worn during work hours.
We are a drug free workplace operating in Houston.
Flexible work from home options available.
We are an equal opportunity employer and all qualified applicants will receive
consideration for employment without regard to race, color, religion, sex,
national origin, disability status, protected veteran status, or any other
characteristic protected by law.
Office Pride Commercial Cleaning Services is one of the most respected full-service janitorial and commercial cleaning companies in the nation.
Built on a foundation of strong core values and a commitment to service excellence, our goals are to provide total customer satisfaction and a rewarding work environment for team members.
You will be applying for a job with an independently owned and operated Office Pride franchised business and not with Faith Franchising Company, Inc., the franchisor of the Office Pride system, or any of its affiliates. Each franchise handles all employment matters for their specific location. Office Pride® is an equal opportunity employer and considers applicants for all positions without regard to race, color, religion, creed, gender, national origin, age, disability, marital or veteran status, sexual orientation, or any other legally protected status.